POLICIES

PAYMENT

Cash and all major Credit Cards are accepted. There is a 3.5% processing fee for all card payments. Unfortunately, we do not accept Care Credit at this time.

Booking Fee

All initial procedures have a $50 booking fee built into the price, which is paid as part of your deposit.

 

Deposit Policy

A 50% deposit is required to reserve your appointment. This deposit goes towards your service. Your deposit includes a $50 non-refundable booking fee. The remainder of the deposit is refundable with 72 hour notice of cancellation/rescheduling. If there is a cancellation with less than a 72 hour notice, the deposit will be forfeited and a new deposit will be required to reschedule.

RESERVATION POLICY

Deposits are required within 24 hours of booking a procedure. We will charge the card on file or send an invoice if there is no card on file. If there is no card on file and the deposit has not been paid after 24 hours, your appointment is no longer reserved and may be cancelled.

CANCELLATION POLICY

A 72 hour notice is required for any cancellations or rescheduling. Any cancellation within 72 hours will result in a non-refundable deposit.

LATE POLICY

Please give notice via call or text if you are going to be more than 10 minutes late to your appointment, consultation or touch up. Appointments that are more than 15 minutes late (with notice) may result in rescheduling. Appointments that are 15 minutes late without notice are considered No-Shows and will result in losing your deposit. If you are a No-Show and chose to reschedule, a new deposit will be required.

TOUCH-UP POLICY

All new permanent makeup services include a FREE follow-up appointment that is scheduled the day of their initial appointment! This follow-up appointment may be rescheduled if necessary but must adhere to the 72 hour cancellation policy or it will be subject to a $50 rescheduling fee. All follow-up appointments must be completed within 90 days of the initial service or the included follow-up will be forfeited.

CERTIFICATE POLICY

Gift certificates must be paid in full at the time of purchase. Gift certificates are non-refundable but are transferable.